Return & Refund Policy

Last Updated: Dec 30, 2025

At Modern Social LLC, we value the relationships we build with our clients. Our goal is to provide high-quality, timely social media and digital marketing services while fostering a positive and collaborative partnership. This Return & Refund Policy explains how refunds and cancellations are handled for services purchased through www.modernsocial.org.

By purchasing or engaging with our services, you agree to the terms in this policy.

1. Professional Services and Refunds

At Modern Social LLC, we take pride in delivering high-quality social media and digital marketing services. Our work requires careful planning, creativity, and timely execution to provide real value to your business.

To maintain a good faith relationship and ensure that we can dedicate our full resources to each client, all fees for services are non-refundable once paid. This policy helps us guarantee that our team can prioritize your project and deliver our best work without delays or interruptions.

2. Cancellations and Scheduling

We understand that circumstances can change. If you need to reschedule or adjust your project or session, please reach out to us as soon as possible. While payments remain non-refundable, we are happy to discuss reasonable scheduling adjustments to accommodate your needs.

This approach ensures that we can continue to provide timely, high-quality services while respecting the time and resources already committed to your project, fostering a positive and collaborative partnership.

3. No Guarantees on Outcomes

Modern Social provides professional services with care and expertise, but we cannot guarantee specific results, such as a particular number of followers, engagement level, sales conversions, or other measurable outcomes. Marketing results vary based on many factors outside our control.

This policy applies regardless of how the services performed once delivered.

4. Exceptions Required by Law

If a refund is required by applicable law, we will honor that requirement. Any adjustments made under such circumstances will comply with local, state, and federal consumer protection laws.

5. Acknowledgment of This Policy

By engaging in services with Modern Social, you acknowledge that you:

• Understand this Return & Refund Policy

• Agree that fees are non‑refundable

• Have had the opportunity to ask questions before purchasing

Contact Information

If you have questions or concerns about this policy, please reach out:

Modern Social LLC
Website: www.modernsocial.org
Email: ash(at)modernsocial.org
Phone: 339-238-4400